PRguitars has always been a very friendly and helpful, small guitar making company.  We want to help you

get the guitar or bass you’ve always wanted. We always try to help in any way but unfortunately there are

some unscrupulous people out there  so we have to make sure that the legal information is very clear.  Please don’t feel intimidated by this as we always try to help as much as we can if someone is being reasonable.  

  


Warranty

If you are the original owner of the guitar or bass and you are experiencing problems that you feel are warranty related, please contact PRguitars. Email


PRguitars Limited Lifetime Warranty.


PRguitars guitars and basses feature a non-transferable limited lifetime warranty to the original owner; please review the terms of our warranty as listed below.


Warrants a guitar/bass, subject to the limitations contained below.


THIS WARRANTY IS EXTENDED TO THE ORIGINAL OWNER ONLY AND MAY NOT BE TRANSFERRED OR ASSIGNED TO SUBSEQUENT OWNERS.


THIS WARRANTY DOES NOT COVER:

Guitar or bass on which the serial number has been removed or altered.

Guitar or bass that has had unauthorized repair or service work carried out.

Guitar or bass that has been damaged due to an accident, negligence or misuse.

Shipping damage of any kind.

Normal "wear and tear", including, fading or damage to the original finish, or worn frets, strings, tuners, hardware and plating.

Any subjective issues such as "tone" or natural resonance fret buzz. (no two instruments are the same).

Because of the nature of Nitro cellulose lacquer any instrument that has been subjected to extremes of humidity and temperature

are not covered for cracking. Nitro can crack over time and through stress which is also not covered under warranty.

Any installed electronics and hardware after three years from the original date of purchase.


All shipping and insurance, including any perceived "collector" value, are the sole responsibility of the original purchaser.


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